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Privacy Policy

Last updated: 19 August 2026

The Homage Collection Pty Ltd (“The Homage Collection”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase our products, enquire with us, subscribe to our communications or otherwise interact with The Homage Collection.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable. By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About The Homage Collection

The Homage Collection Pty Ltd is an Australian company creating luxury collectible furniture incorporating detailed representations of iconic sporting venues.
Our products are manufactured through a combination of Australian and international suppliers and may involve third-party manufacturers, technology providers, logistics providers and delivery partners. Because our products are produced as limited-edition collectible pieces, we may retain certain purchase and product information to support product provenance, authenticity, warranty and after-sales service.

2. What is personal information? 

“Personal information” has the meaning given to it under the Privacy Act 1988 (Cth).
Generally, personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable from that information.

Depending on how you interact with us, the personal information we collect may include:

  • your name;
  • email address;
  • telephone or mobile number;
  • residential, billing and delivery address;
  • order and purchase information;
  • payment and transaction information;
  • information relating to your Homage Collection product;
  • edition or serial number associated with your product;
  • communications between you and The Homage Collection;
  • information provided when requesting customer service or warranty assistance;
  • information provided when subscribing to our mailing list;
  • information provided when participating in promotions or events;
  • information you provide through social media; and
  • technical and website usage information.

We only seek to collect personal information that is reasonably necessary for us to operate our business and provide our products and services.

3. How we collect personal information

We may collect personal information directly from you when you:

  • visit our website;
  • place an order;
  • make a deposit or payment;
  • enquire about a product;
  • subscribe to our mailing list;
  • contact us by email, telephone or online form;
  • request customer support;
  • make a warranty enquiry;
  • provide feedback or a review;
  • participate in an event or promotion; or
  • otherwise communicate or interact with us.

We may also automatically collect certain information when you use our website through cookies, analytics and similar technologies. In some circumstances, we may receive information from third parties where reasonably necessary to provide our products or services, process transactions, arrange delivery, prevent fraud, operate our website or comply with legal obligations.

4. Information collected through our website

When you visit our website, we may automatically collect technical and usage information including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages visited;
  • links clicked;
  • referring website;
  • date and time of visits;
  • time spent on pages;
  • approximate geographic information; and
  • information about how you interact with our website.

We use this information to understand how our website is used, improve website performance, identify technical issues, understand customer behaviour and improve our products and customer experience. Where information is combined with information that identifies you, we will treat it as personal information.

5. Cookies and tracking technologies

Our website uses cookies and similar technologies. Cookies are small data files stored on your device that allow websites to recognise your device and remember certain information.

We may use cookies to:

  • operate our website;
  • maintain website security;
  • remember preferences;
  • process and manage purchases;
  • analyse website traffic;
  • understand how visitors interact with our website;
  • improve our website and customer experience;
  • measure the effectiveness of marketing campaigns; and
  • where permitted, assist with relevant advertising.

Google Analytics

We use Google Analytics to understand how visitors use our website and to analyse website performance. Google Analytics may use cookies and other identifiers to measure interactions with our website. Google states that its Analytics service uses first-party cookies to report on visitor interactions and provides controls relating to analytics and advertising data.

The information collected through Google Analytics may include information about your device, browsing activity, pages visited and interactions with our website.
We use this information primarily for website analytics, performance measurement and improving our website and marketing activities.

Meta, Facebook and Instagram

We may use Meta advertising technologies, including the Meta Pixel and related tracking technologies, on our website. These technologies may allow us to understand how visitors interact with our website after viewing or engaging with advertising on platforms operated by Meta, including Facebook and Instagram.

We may use this information to:

  • measure the effectiveness of our Facebook and Instagram advertising;
  • understand website conversions;
  • understand how visitors interact with our products;
  • create or refine advertising audiences;
  • deliver relevant advertising; and
  • improve our marketing campaigns.

Meta may collect or receive information from our website and use that information in accordance with its own privacy policies and terms.


TikTok

We may use TikTok's advertising and measurement technologies, including TikTok pixels or similar technologies, to understand interactions with our website and measure the effectiveness of our advertising. These technologies may collect information about your device, browsing activity and interactions with our website. TikTok may use this information in accordance with its own privacy policies.

Mailchimp

We use Mailchimp to manage our mailing list and send marketing and customer communications. When you subscribe to our mailing list, your name, email address and other information you provide may be stored and processed by Mailchimp on our behalf. Mailchimp provides its own privacy and data processing policies governing its handling of information. You can unsubscribe from our marketing communications at any time using the unsubscribe link included in our emails.

6. How you can control cookies

You can generally control or disable cookies through your browser settings.
You may also have options to manage certain analytics or advertising technologies through your browser, device or the relevant third-party provider. Please note that disabling certain cookies may affect the functionality or performance of parts of our website.

7. Why we collect and use personal information

We collect, hold, use and disclose personal information for purposes reasonably necessary to operate The Homage Collection and provide our products and services.

This includes:

  • Processing orders
  • processing your purchase;
  • accepting deposits and payments;
  • confirming your order;
  • maintaining your purchase records;
  • communicating with you about your order;
  • processing refunds or cancellations; and
  • providing customer support.

Manufacturing

Where you purchase a Homage Collection table, relevant personal information may be used to coordinate the production and fulfilment of your order.

We may disclose relevant information to our manufacturing, production and supply-chain partners, including overseas service providers involved in the manufacture, assembly, finishing and preparation of your order.

We only provide suppliers and production partners with information that is reasonably necessary for them to perform the services required to fulfil your order.
Where personal information is disclosed to overseas providers, we will handle those disclosures in accordance with applicable privacy laws and the requirements of the Australian Privacy Principles, where applicable.


Delivery

We may use your personal information to:

  • arrange freight;
  • coordinate White Glove Delivery;
  • confirm your delivery address;
  • contact you regarding delivery;
  • provide delivery instructions; and
  • coordinate access and delivery requirements.

Customer service

We may use your information to:

  • respond to enquiries;
  • provide product support;
  • assist with troubleshooting;
  • manage warranty claims;
  • maintain product records;
  • respond to complaints; and
  • provide after-sales support.

Business operations

We may use personal information to:

  • analyse customer preferences;
  • improve our products;
  • improve our website;
  • analyse marketing performance;
  • conduct business planning;
  • maintain accounting and business records;
  • prevent fraud;
  • protect our business and customers; and
  • comply with our legal obligations.

Marketing

Where permitted by law, we may use your personal information to send you information about:

  • upcoming collections;
  • new stadium releases;
  • limited-edition purchasing windows;
  • early access opportunities;
  • private events and showcases;
  • product announcements;
  • promotions; and
  • other information relating to The Homage Collection.

You can unsubscribe from marketing communications at any time.

8. Limited-edition product records and provenance

The Homage Collection products are designed as limited-edition collectible pieces.
To support authenticity, provenance, warranty and after-sales service, we may maintain records connecting a particular product with information such as:

  • edition number;
  • serial number;
  • product purchased;
  • date of purchase;
  • original purchaser;
  • delivery information;
  • warranty information; and
  • relevant service or support history.

This information may be retained for as long as reasonably necessary to support the ownership, authenticity and servicing of the product.

9. Payment information

All online payments are processed through Shopify, including Shopify Payments where applicable. Shopify operates the payment processing and order management systems associated with our online store. Shopify Payments in Australia may involve the collection and verification of information required for payment processing and regulatory purposes.

The Homage Collection does not generally store complete credit or debit card numbers on its own systems. Payment information may be processed, stored and handled by Shopify and relevant financial institutions or payment service providers in accordance with their own privacy policies and legal obligations.

10. Who we may disclose personal information to

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, this may include:

  • Shopify and Shopify Payments;
  • manufacturing and production partners;
  • freight and logistics providers;
  • White Glove Delivery providers;
  • warehousing providers;
  • website and technology providers;
  • Google Analytics;
  • TikTok;
  • Mailchimp;
  • professional advisers such as accountants, lawyers and insurers;
  • IT and security providers;
  • fraud prevention providers;
  • government agencies and regulators where required by law; and
  • other parties where you have provided consent or disclosure is otherwise permitted or required by law.

We do not sell or rent your personal information to third parties.

11. Overseas disclosure of personal information

The Homage Collection uses international suppliers and service providers. As a result, personal information may be disclosed to, stored by or accessible to organisations located outside Australia.

This may include organisations involved in:

  • table manufacturing;
  • 3D printing and stadium production;
  • logistics and freight;
  • website hosting and e-commerce;
  • payment processing;
  • analytics;
  • advertising;
  • email marketing;
  • cloud storage; and
  • other business services.

We also use international technology providers including Shopify, Google, TikTok and Mailchimp. The countries in which information may be processed will depend on the location of the relevant service provider and may change from time to time.
Where the Australian Privacy Principles apply, we will take reasonable steps as required by law in relation to overseas disclosure of personal information


12. Security of your personal information

We take reasonable steps to protect personal information from:

  • misuse;
  • interference;
  • loss;
  • unauthorised access;
  • unauthorised modification; and
  • unauthorised disclosure.

These measures may include appropriate access controls, password protection, secure systems, restricted access and security measures provided by our third-party technology providers. Shopify also states that Shopify Payments uses security measures including encryption and 3D Secure for payment processing. However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Data breaches

If we become aware of a data breach involving personal information we hold, we will take reasonable steps to contain, assess and respond to the incident. Where required by law, including under Australia's Notifiable Data Breaches scheme, we will notify affected individuals and the Office of the Australian Information Commissioner.

14. How long we retain personal information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected. This may include retaining information to:

  • fulfil orders;
  • maintain purchase records;
  • manage warranties;
  • provide after-sales support;
  • maintain limited-edition product provenance;
  • comply with accounting and taxation requirements;
  • resolve disputes;
  • comply with legal obligations; and
  • protect our legitimate business interests.

When personal information is no longer reasonably required, we will take reasonable steps to destroy, delete or de-identify it unless we are required or permitted by law to retain it.

15. Access to your personal information

You may request access to personal information we hold about you, subject to applicable legal exceptions. To request access, please contact us using the details provided below. We may need to verify your identity before providing access to your information.

16. Correcting your personal information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date. If you believe that information we hold about you is inaccurate, incomplete, out of date or misleading, please contact us and request that it be corrected.
We will take reasonable steps to correct information where appropriate.

17. Marketing and opting out

You can unsubscribe from marketing communications at any time.
Where we send marketing emails through Mailchimp, an unsubscribe mechanism will be provided within the communication. You may also contact us directly to request that we stop sending marketing communications.

Please note that opting out of marketing communications does not prevent us from sending communications that are reasonably necessary to fulfil an order or provide customer service, such as:

  • order confirmations;
  • payment information;
  • delivery updates;
  • warranty information; or
  • other transactional communications.

18. Social media

The Homage Collection may maintain accounts on social media platforms, including Instagram, Facebook, TikTok and other platforms. If you interact with us through social media, the relevant platform may collect information about your interaction in accordance with its own privacy policy. We may also receive information that you choose to provide to us through those platforms.

19. Third-party websites

Our website may contain links to third-party websites, including sporting organisations, partners, social media platforms, payment providers and other websites. These websites are not controlled by The Homage Collection. We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

20. Anonymity and pseudonyms

Where it is lawful and practicable to do so, you may deal with us anonymously or using a pseudonym.

However, anonymity will generally not be practical where we need to identify you to:

  • process an order;
  • process a payment;
  • arrange delivery;
  • provide warranty support;
  • provide customer service; or
  • otherwise fulfil a request.

21. Children's privacy

Our website and products are intended for a general audience and are not specifically directed towards children. We do not knowingly collect personal information from children where collection is not reasonably necessary for our business activities. If you believe a child has provided personal information to us without appropriate consent, please contact us.

22. Privacy complaints

If you have a concern or complaint about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the matter. Please provide sufficient information about your concern to allow us to properly investigate it. We will review your complaint and respond within a reasonable period. If you are not satisfied with our response, or your complaint remains unresolved, you may contact the Office of the Australian Information Commissioner (OAIC). Further information about privacy rights and making a privacy complaint is available from the OAIC.

23. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to our business;
  • changes to our products or services;
  • changes to our technology;
  • changes to our third-party service providers;
  • changes to privacy legislation; or
  • changes to our privacy practices.

When we make changes, we will publish the updated Privacy Policy on our website and update the “Last updated” date at the beginning of this policy.
We encourage you to periodically review this Privacy Policy.

24. Contact us

If you have questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact:
The Homage Collection Pty Ltd

Privacy enquiries: sales@thehomagecollection.com

General enquiries: sales@thehomagecollection.com

25. Further information

For more information about privacy in Australia and your rights under Australian privacy law, please visit the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner

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